This bra arrived with a faulty hook and eye (one was sewn upside down, making the first set of hooks unusable). I can wear it okay on the second set, and it wasn't something I felt warranted a return, but I contacted EM on their Facebook page, just to make them aware.
Gotta say, I'm impressed with their response. Kaska replied right away and offered to make and ship a new one completely. I couldn't really accept in good conscience (it's easily fixable and I don't need two of the same bra), but we made another arrangement and I have to say I'm very pleased. Excellent customer service, ... IMO. I will definitely feel more confident about ordering again in the future.
As for the bra itself, I like the fit! I ordered my usual size that matched what was in the drop-down box, and it seems TTS. The lace trim is a little itchy, but hopefully it'll soften up with wear and a few washings. Great projection, narrow wires, straps are wide but not annoying. I think I could do with the wings being a tad higher (my tail of spence is larger on the right side for some reason, so things tend to poke there even if the left side feels fine), but it's not too bad. Very firm gore tack, hoping that will soften up a bit as well.
Appearance wise, this is adorable! The little buttons instead of bows are perfect, and are a big reason I chose this model to start with. The CHP cut gives me great lift, cakes type cleavage, and a nive smooth look under clothing. Due to the lace, it definitely shows under clingy shirts, but it would probably be an okay t-shirt bra for me.
All in all, while not an ideal first time ordering experience, I'm generally pleased. It's such a cute bra, and I'm thrilled to have it.
209 more words
Updated on Apr 12, 2016 Flag this