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Brastop.com Returns (continued...)
US Buyers Beware.....
The 30 day return window does NOT include shipping time to and from the UK. If your package gets stuck in customs in the US or the UK for a month or so, tough shit. Today, I received a 12 British pound refund from Brastop.com for two orders shipped within the 30 day return window. They were stuck in customs for over a month.
Brastop.com has the NWT products I paid to return, and I have 12 British pounds. Not only did they cause the customs delay in the UK by not responding to the VAT request, but also they denied any responsibility for three weeks. I am disgusted.
NEVER again.
Filed under Bras ups and downs
10 comments
What? They have the returned bras to sell again and did not refund or even give you a store credit? Launch a complaint with whoever you paid with!
I am furious for you. Fuck them and their terrible business practices.
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