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Dominik and 7,56 zloty: the saga continues
Recognizing that they might have a legitimate need to get rid of the 7,56 zloty of my money, I proposed that they either issue me a gift certificate for 7,56 zloty which I could pass on to a friend, or shove the money in an envelope and mail it to me. Dominik says "None of those solutions would work for us."
Well, too bad, because I am done trying to come up with solutions to this problem. It isn't a reasonable solution if you propose that I accept a bank transfer that will cost me 10 times as much in fees as the value of the money being transferred (and should my bank accept a transaction that reduces my balance without my approval, I will be filing a complaint). Nor is it a viable solution for me to create a Paypal account in order to receive a transfer I don't want. I already decided to no longer do business with Ewa Michalak rather than get a Paypal account, so I'm hardly going to create an account for a refund I don't want.
I am no longer a customer so I don't care if you refuse to sell to me because of this. My remaining goodwill has been completely eaten up by having to deal Dominik. He is utterly unfit for his job (it isn't just the language barrier, because my Polish co-worker couldn't get through to him, either). Anything further he might say to me will be deleted unread.
Tagging EdytaKubiak in my last attempt at explaining the issue to someone with Ewa Michalak who is capable of understanding that this is not my problem. I've already invested a lot of effort into trying to find solutions and I have no further motivation to do so.
Filed under Bras ups and downs
8 comments
Do you know someone with a Paypal account? You could just tell them it's your account. All they need is the email attached to the Paypal account to send money. I'll give you mine if you want it. I'm happy to take free money, even if it's only 7,56 zloty. ;-) It'd pay for the little bow in the center gore of a new bra for me. LOL
And, while I'm a Ewa fan at the moment, this whole drama over the money is just ridiculous. SO STUPID. What happened to the customer is always right? And why would they INSIST you take this credit when it'd cost you money to do so? What customer would do that???
Dominik needs some customer service training, I do believe.
I think Dominik should get his own category on Bratabase :D so much fans here ^^
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